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9 Most important characters of business emails in English

1. Clarity - The content should be simple, easily to follow, short words rather than long one. - Use the  active voice,  positive words rather than complaint one.  2. The "One Thing" rule - Keep the message focused. The another thing should be written in another email. 3. Be political - The message is in more the two paragraphs, it should be reduced. - Use "Please" and "thank you" - Use phrase that states you are not sure of something: I think that..., It is possible..., The optimal solution... 4. Meaning Subject Bad: Important. Please read Better: Meeting set for tomorrow at 10AM - Need a room 5. Think before you write - Don't send e-mails in haste - Avoid using context (background information) 6. Understand you Audience - What they like to hear - See your writing from their perspective 7. Sign-off like a professional - Add signature block with appropriate contact information 8. Make sure no errors with spelling and g